Effective Date: October 6, 2025
Overview
These Terms and Conditions, together with any policies they reference, apply to your access to and use of paintersreddingca.com and any related website that links to these Terms (the "Website"). Please review them carefully, as they set out important rights and obligations.
By visiting or using the Website, you agree to be bound by these Terms. If you do not accept them, you must not use the Website. We may update these Terms or limit access at any time, with or without notice. Your continued use of the Website means you accept the revised Terms. The Website is designed for users in the United States and its territories. You confirm that you are legally able to agree to these Terms and meet those location requirements.
Our Privacy Policy describes how personal information is collected and used, and it is part of these Terms. By using the Website, you confirm that you have read and agree to the Privacy Policy.
These Terms contain a binding arbitration agreement and a class action waiver (see Section 20: Dispute Resolution).
1. The Website and What We Do
The Website is a technology platform that helps homeowners and consumers send service requests to independent service providers who offer home improvement, maintenance, repair, renovation, and related services ("Third-Party Providers").
We do not:
- Perform home improvement or professional services ourselves.
- Review the quality, licensing, or legality of Third-Party Providers.
- Confirm compliance with laws, rules, or licensing requirements.
- Employ or endorse Third-Party Providers.
Using the Website gives you:
- Tools to connect with Third-Party Providers.
- If you are a provider, a way to reach potential customers.
All use of the Website is at your own risk.
2. Form Submission and Contact Consent
When you submit a form, you agree that we may use your information as described in the Privacy Policy. You also give explicit consent for us and Third-Party Providers to contact you by:
- Phone, including through autodialed or prerecorded calls
- Text message
- Postal mail
Message and data rates may apply. Giving consent is not required to make a purchase. You can opt out by following the instructions provided.
You agree that:
- The information you provide is complete and accurate.
- We may monitor or record phone calls.
3. Eligibility and Authority
You may use the Website only if you can form a binding contract and meet these requirements:
- You are at least 18 years old.
- You are located in the United States or its territories.
- You are not prohibited from using the Website under applicable law.
If you accept these Terms on behalf of a business, you state that you have the authority to bind that business.
4. License
We give you a limited, non-exclusive, non-transferable, revocable license to access and use the Website on your personal devices. All rights not expressly granted are reserved.
5. Restrictions on Use
You may not:
- Use the Website to compete with us, harass others, or break the law.
- Scrape, hack, disrupt, or overload the Website.
- Gather user information for unsolicited outreach.
- Make false or misleading statements.
- Copy, frame, monitor, or alter content without permission.
- Reverse engineer the Website or remove security protections.
We may suspend or end access without prior notice.
6. User Content and Feedback
You may submit content such as feedback, messages, or reviews. You keep ownership of your content, but you grant us a worldwide, perpetual, royalty-free license to use, reproduce, distribute, and display it.
You represent that:
- You own the content or have the necessary rights to share it.
- The content does not infringe laws or the rights of others.
We may use any feedback you send without restriction or obligation.
7. Links and Third-Party Sites
Any links to Third-Party Providers or other websites are provided for convenience only. We are not responsible for the content, policies, or practices of those sites. Your use of them is governed by their own terms.
8. No Endorsement or Contracting
We do not endorse, verify, or guarantee any provider. Any quote shown is informational only and not binding. If you move forward with a provider, your agreement is directly with that provider.
9. Premier Partners and Communications
By submitting your information, you authorize partner companies to contact you using automated methods, including phone or email. Consent is not required to purchase services. See Section 2 for opt-out details.
10. Disputes with Third Parties and Release
Any dispute you have with a Third-Party Provider is solely between you and that provider. You release us from claims connected to those disputes.
California residents waive Civil Code §1542; similar waivers apply where allowed in other jurisdictions.
11. Intentional False Information
Submitting false contact or address information may create legal liability. You agree to indemnify us and any affected providers for resulting losses and damages.
12. Proprietary Rights
All content on the Website, including trademarks and copyrights, belongs to us or our licensors. Nothing in these Terms gives you ownership rights.
13. Reliance on Information
Information on the Website may be outdated, incomplete, or incorrect. We do not guarantee that it is complete or accurate.
14. Termination and Changes
We may change, suspend, or discontinue the Website or your access to it at any time. Some provisions will remain in effect after termination, including disclaimers and arbitration provisions.
15. Disclaimers
The Website is provided "as is" and "as available."
We disclaim all warranties, including:
- Merchantability
- Fitness for a particular purpose
- Non-infringement
Use the Website at your own risk.
16. Limitation of Liability
To the fullest extent permitted by law:
- We are not responsible for indirect, incidental, or consequential damages.
- Our total liability is limited to $100 or the amount you paid us.
Some jurisdictions may not allow these limitations.
17. Indemnification
You agree to defend, indemnify, and hold us harmless from claims arising out of your:
- Violation of these Terms
- Content you submit
- Interactions with providers
18. DMCA and Infringement Notices
Send infringement claims to:
DMCA Agent
4023 Kennett Pike #50129
Wilmington, DE 19807
Include:
- A description of the work and where it appears
- Your contact information
- A statement that you are authorized to act
False claims may create liability.
19. Electronic Communications
You agree to receive communications electronically through email or Website postings. Those communications satisfy any legal requirement that they be in writing.
20. Dispute Resolution and Arbitration
Any dispute is subject to binding arbitration under the Federal Arbitration Act, administered by the American Arbitration Association (AAA).
- Location: Boston, Massachusetts
- Claims ≤ $10,000 may be resolved by written submission.
- No class actions or jury trials allowed.
- The arbitrator's decision is final and binding.
21. Choice of Law and Venue
Delaware law governs these Terms.
Any dispute that cannot be arbitrated must be brought in state or federal court in Delaware.
22. International Use
The Website is operated from the U.S. If you access it from outside the country, you do so at your own risk.
23. Force Majeure
We are not responsible for delays or failures caused by events outside our control, including natural disasters, war, or power outages.
24. California Notice
Consumers may contact the California Department of Consumer Affairs at:
400 R Street, Sacramento, CA 95814
Phone: (800) 952-5210
25. Statute of Limitations
Any claim related to the Website must be filed within one year unless a longer period is required by law.
26. Severability, Waiver, and Entire Agreement
If any part of these Terms is found invalid, the rest will remain in force.
Headings are included for convenience only.
These Terms and the Privacy Policy form the entire agreement between you and us.
27. Miscellaneous
Using the Website does not create a joint venture, partnership, or employment relationship.
No third party has rights under these Terms.
28. Contact
If you have any questions, contact us at the address above.
All rights reserved.
